Capitol One faced backlash after a technical issue disrupted online banking services for some customers, affecting payment processing, deposits, and access to accounts. The bank attributed the outage to a power issue experienced by its vendor, FIS Global, and assured customers that they are working to resolve the situation.
Capitol One is taking heat for a “technical issue” that has affected some customers’ ability to access their money online.The bank told the outlet that some of its services, including payment processing, deposits, and consumer small business and commercial banks were temporarily affected.
told its customers, “We’re continuing to work to address this technical issue and will share an update as soon as it’s resolved”: Social media users responded to the bank by relaying the issues they had been facing. “This is ridiculous. You’re going to have to explain to @Klarna and Zip why there payments are late,” one person “You have people who have bills that need to be paid and some who even need groceries. What’s your response to that? I want a thorough explanation , something more than I’m sorry. Will definitely be switching banks since this seems to only happen to you guys,” someone else “Just when you think you’ve found a bank that you can stick with long term, they show you that the customer really is not a priority,” yet another user A Capitol One spokesperson told CNN the bank was working with the vendor to remedy the situation, then apologized for the inconvenience. In addition, an FIS Global spokesperson explained that a power outage was what caused the issue. “We are working with impacted clients to finalize the posting of transactions that occurred while systems were offline and expect most, if not all, of that work to be completed today,” the spokesperson said.Joe Biden Falsely Declares States Ratified Equal Rights Amendment to ConstitutionOhio Lt. Gov. Jon Husted Picked to Fill JD Vance’s Senate SeatL.A. Officials: Over 30 Still Missing as Crews Battle Eaton and Palisades Fires Breitbart Fight Club Roundtable — Lara Trump on Democrat Sabotage: Trump Has Been ‘Studying Up on Everything’ Breitbart Fight Club Roundtable — Lara Trump on Swamp Personnel: Trump Not Making that Mistake This TimeU.S. Tiktok Addicts Flock to ‘Little Red Book,’ an App Whose Name Evokes Mao Zedong
BANKING OUTAGE CAPITOL ONE FIS GLOBAL TECHNICAL ISSUES
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