A dynamic Internet Service & Network Specialist is seeking a Senior Support Engineer with strong technical expertise to provide high-level support to Enterprise clients. The role involves software support services for platforms like Microsoft Windows Server, VMware, Veeam, Microsoft Exchange, and Hyper-V, as well as troubleshooting hardware issues across various brands.
YOUR strong technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist where your core function will be to provide a high level of support to Enterprise clients. You will be responsible for Software Support Services including Microsoft Windows Server, VMware, Veeam, Microsoft Exchange, and Hyper-V.
Analyse and solve common and complex problems through reasoning, troubleshooting and innovative thinking.Own Root Cause Analysis and Problem Management –Service Improvement –Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.Participate, lead, and initiate various projects to continually improve the customer environment.
Remain courteous, tactful, honest and professional in all communication and interactions with customers and other parties.Work with executive team members, decision makers, and stakeholders to define customers’ requirements and systems goals, and to identify and resolve customer systems issues. Perform research and continued effort towards education for the purpose of improving knowledge and experience-levels in the products/systems supported by the company.Own reliable transport and driver’s license.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here OR e-mail a Word copy of your CV to and mention the reference number of the job.
IT Support Software Support Hardware Troubleshooting Enterprise Client Network Specialist
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Junior IT Support Engineer (Helpdesk Engineer)IT Industry News. Daily.
Read more »
Junior IT Support Engineer (Helpdesk Engineer) - Gauteng CenturionIT Industry News. Daily.
Read more »
Senior IT Support Engineer (On-site) - Remote RemoteIT Industry News. Daily.
Read more »
Senior IT Support Engineer (On-site)IT Industry News. Daily.
Read more »
Senior Support Engineer (Exchange, Active Directory, Hyper-V) (CPT)IT Industry News. Daily.
Read more »
Intermediate IT Engineer (Crypto Engineer)IT Industry News. Daily.
Read more »