Venmo is threatening to sic debt collectors on some users. But many of them say Venmo is going after the wrong people.
Venmo, the digital money-transfer service operated by PayPal Holdings Inc., is ratcheting up pressure on users the company says owe it money for transactions that went awry.
In a bid to curb losses on its platform, Venmo is threatening to sic debt collectors on some users who carry negative balances in their accounts, according to customer-service emails reviewed by The Wall Street Journal. Venmo also recently amended its user agreement to give itself the power to recover money its customers owe by seizing it from their other...
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