The US Department of Transportation (DOT) has imposed a $2 million penalty on JetBlue Airways for chronic flight delays, marking the first time the DOT has penalized an airline for this issue. $1 million will be returned to affected JetBlue customers, while the remaining $1 million will be split between the U.S. Treasury. The DOT also revealed ongoing investigations into other airlines for 'unrealistic flight schedules' and vowed to enforce regulations to protect fair competition and passenger rights.
Alexandra Skores, CNNThe US DOT has penalized JetBlue Airways $2 million over delayed flights, the first time the department has penalized an airline for delays.The US Department of Transportation has penalized JetBlue Airways $2 million over delayed flights, the first time the department has penalized an airline for delays.
"The department will enforce the law against airlines with chronic delays or other unrealistic scheduling practices in order to protect healthy competition in commercial aviation and ensure passengers are treated fairly," Transportation Secretary Pete Buttigieg said in a statement. The DOT found JetBlue to have operated four chronically delayed flights at least 145 times between June 2022 through Nov. 2023, with each flight delayed for five months in a row or more. The department warned JetBlue specifically about chronic delays on its flight between John F. Kennedy International Airport and Raleigh-Durham, and the airline continued to operate three more chronically delayed flights between Fort Lauderdale and Orlando, Fla. and JFK, and between Fort Lauderdale, Fla.
AIRLINES TRANSPORTATION DELAYS PENALTIES US DOT
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