amNewYork Metro, in conjunction with the MTA, present “Ask the MTA,” a column where MTA officials answer your questions about transit service in New York
City. If you have a question for the MTA about subways, buses, commuter rails and more, emailQ: The news about the new entrance to Grand Central Madison has me wondering if there’s a timeline to replace the temporary doorways between the terminal’s LIRR Concourse and Grand Central’s Dining Concourse? —A: We are still investigating alternate solutions for the temporary vestibules, but in the meantime, customers are enjoying the many points of entry from the street into Grand Central Madison .
Presently, there are four street level entrances with direct access to GCM along the east side of Madison Avenue: elevators at the north side of 48Streets; an entrance through 335 Madison to the new GCM escalators at the Biltmore Room; and through 383 Madison at 47Streets, as well from the Vanderbilt pedestrian way. And of course, one can access GCM from inside the main terminal, including 45street cross passages with entrances from Park Avenue.
These tools are proving to be hugely useful for all riders – not just those who are blind or have low vision — by providing audio and visual wayfinding guidance and local and systemwide subway and bus status information in up to 40 languages. As for expansion, in 2023, the MTA was awarded $2 million from the U.S. Department of Transportation to expand NaviLens to the entire 6 line and to the Bx12 and Bx12-SBS in the Bronx. NaviLens is already installed at all Bx12 and Bx12-SBS bus stops, and work is underway at 6 line subway stations. Stay tuned for opportunities to provide feedback on this project.
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