Today's Business Headlines: 10/17/24
Starbucks ’ new CEO Brian Niccol is facing stressed-out baristas who gripe they are being thrown into “skeleton” crews as they scramble to meet a barrage of coffee orders, according to a report.
In addition to understaffing, less than half of employees polled at the Seattle-based coffee giant said their store has reliable machines for grinding and brewing java – creating further logjams.The pressure is on for Starbucks’ new CEO Brian Niccol to fix staffing shortages as short-handed baristas grow frustrated, according to a report.
Starbucks also is refining the model it uses to staff locations, a Starbucks spokesperson said. Starbucks has already boosted staffing in 3,500 stores this past year. The survey viewed by Bloomberg was sent to the company’s more than 200,000 employees working at US company-operated stores. About 80% of these employees responded.
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