Michael Conway, the chief executive of Starbucks North America, is retiring after 11 years with the company. Conway will stay on as an executive advisor until the end of November before his departure. Starbucks says it will not replace Conway and Sarah Trilling, head of North America retail operations, will report directly to CEO Brian Niccol.
The chief executive of Starbucks North America, Michael Conway , has decided to retire and he will not be replaced, the coffee giant said Monday. Starbucks said on its website that Conway, who assumed the role of North America CEO in April, will stay with the company through the end of November as an executive adviser before his official departure after 11 years at the firm.
Niccol said in an open letter that he would initially focus on ensuring the U.S. stores deliver drinks and food on time, as well as re-establishing the coffeehouse culture at its outlets. Starbucks will not backfill the role of North America CEO upon Conway's retirement, and the company's North America retail operations head, Sarah Trilling, would report directly to Niccol.
Prior to becoming North America CEO, Conway was the group president of Starbucks' international and channel development. GET FOX BUSINESS ON THE GO BY CLICKING HERE He also served as the president of the company's Canada business, as well as its licensed stores segment for the U.S. and Latin America, among other roles. Reuters contributed to this report.
Starbucks CEO Retirement Michael Conway Brian Niccol
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