Oakland’s 911 dispatch system crashes again, slowing emergency response

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Oakland’s 911 dispatch system crashes again, slowing emergency response
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As of around 9 a.m. Saturday morning, the computer system was down after being temporarily restored on Friday.

A computer system failure Saturday morning has again forced dispatchers in Oakland’s high-volume 911 center to take down callers’ information with pen and paper, slowing the city’s ability to respond to emergencies.

temporarily restored early Friday evening“All dispatch staff have resumed manual call routing,” the city said in a statement. “As a result, routing for calls is currently slower than normal. All emergency calls are being answered and appropriately dispatched for police, fire, and medical services.”

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