This episode of HBR On Leadership explores the challenges and opportunities of leading multigenerational teams. Lindsey Pollack, author of The Remix, shares insights and practical advice for managers seeking to create inclusive and productive work environments.
Lindsey Pollack, author of The Remix: How to Lead and Succeed in the Multigenerational Workplace, discusses the growing complexities of cross-generational dynamics in the modern workforce. Pollack acknowledges that rapid technological advancements and rising lifespans contribute to these challenges, creating a workplace where five generations coexist.
She addresses listener questions focusing on motivating older direct reports and engaging senior employees who may be resistant to new technologies. Pollack also offers practical advice for navigating situations where younger individuals have been promoted ahead of more experienced colleagues. One listener, leading a newly formed business intelligence team, struggles to find the right communication cadence. The listener faces resistance from some team members regarding scheduled meetings and the adoption of new online communication and project management tools. Pollack provides insights on establishing effective communication strategies, balancing individual and group interactions, and fostering a collaborative environment that values both experience and innovation
CROSS-GENERATIONAL MANAGEMENT TECHNOLOGY ADOPTION WORKFORCE DIVERSITY LEADERSHIP SKILLS EMPLOYEE ENGAGEMENT
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