HBR On Leadership podcast episode featuring Lindsey Pollak, author of 'The Remix: How to Lead and Succeed in the Multigenerational Workplace.' Pollak addresses the challenges of managing diverse generations, offers practical advice on motivating employees, and explores strategies for implementing new technologies.
Lindsey Pollak discusses the growing complexities of cross-generational dynamics in the workplace, fueled by rapid technological advancements and extended career spans. Pollak addresses listener questions regarding motivating older direct reports and engaging senior employees who may harbor skepticism towards new technology. She also provides practical advice on navigating situations where you've been promoted ahead of more experienced colleagues.
Pollak highlights the expansion of workplace generations, moving from three in the 1990s to five currently, emphasizing the impact of shifting norms and expectations across different eras. She acknowledges the common perception that generational differences are overstated, but argues that factors like average marriage age and retirement expectations demonstrate distinct generational viewpoints.A listener poses a question about managing a team of analysts with varying levels of experience and technological proficiency. They struggle with establishing an effective communication cadence, finding resistance to new online communication tools from older, less tech-savvy team members. Pollak's initial reaction focuses on the listener's inexperience in managing people rather than solely addressing the generational gap
LEADERSHIP BUSINESS COMMUNICATION MOTIVATING PEOPLE AGE AND GENERATIONAL ISSUES LEADING TEAMS LEADING ACROSS DIFFERENCE
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