DoorDash faces lawsuit accusing it of charging iPhone users more for delivery
, it said the fee"helps DoorDash preserve [customers'] access to the available merchants farthest from [them]." However, the lawsuit said the fee is tacked onto iPhone users' bills more often than Android users'"likely because studies reveal iPhone users earn more."
In addition, it accuses DoorDash of adding the extended range fee onto the total of DashPass subscribers as a way"to subsidize lost revenues from discounted fees." DashPass is the company's $10-a-month subscription service that delivers orders over $12 for free. A couple of screenshots in the court documents show the extended range fee only being added to the account with DashPass and not to the one without, even though they were identical orders made for the same address.
"DoorDash uses this deceptive practice to trick consumers into believing Dashers receive the 'delivery-related' fees when, in reality, each and every 'delivery fee' is retained in total by DoorDash," the lawsuit states. Other screenshots also showed orders made from iPhones having bigger base delivery fees than orders submitted from Android devices.
The lawsuit, filed by Ross Hecox and his minor children in the United States District Court of Maryland, is asking for monetary damages of no less than $1 billion"for all consumers who fell prey to DoorDash's illegal pricing scheme over the past four years."Great deals on consumer electronics delivered straight to your inbox, curated by Engadget’s editorial team.
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