JOHOR BAHRU, Jan 21 — The Ministry of Domestic Trade and Cost of Living (KPDN) will set up a special task force to look into people’s complaints regarding the Touch ‘n Go...
JOHOR BAHRU, Jan 21 — The Ministry of Domestic Trade and Cost of Living will set up a special task force to look into people’s complaints regarding the Touch ‘n Go service.
Elaborating, he said the team had to be set up due to the rising complaints from consumers about TNG service, especially during the Chinese New Year celebration week. “I will ask for a report to be submitted to the ministry for each case. For example, yesterday, we received details about a particular issue and the company responded immediately. This enables us to monitor the issue,” he told a press conference today.
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