Touch ‘n Go To Provide Clarification Regarding Visa Card Issues To Government

Touch 'n Go is expected to provide an explanation regarding its newly introduced Visa card to the government soon. This

. However, despite functioning as a debit card that links directly to the company’s eWallet app, it cannot be used to pay for public transportation, tolls, or parking. This particular drawback is the major cause of complaints amongst Touch ‘n Go users, who also questioned the reasons behind the introduction of the new Visa card.According to TNG Digital CEO Alan Ni, the card’s inability to fulfil certain payments is due to technology limitations.

It’s also worth noting that Touch ‘n Go customers who are interested in the newly introduced card can only apply for it through the company’s eWallet app. According to its , the application will cost a total of RM 10 , while card holders are also charged with an annual fee of RM 8.

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