The Department of Information and Communications Technology is considering an extension of the mandatory SIM card registration period as the number of registrants has yet to breach the halfway mark. | TyronePiad /PDI
As of March 8, 42.06 million SIM cards have already been registered, or about 25 percent of the total 168 million.
The early period of registration, which started on Dec. 27, 2022, was marred by technical difficulties, including online portals being inaccessible or down due to a surge in applications. Other mobile users also had a hard time uploading pictures of their valid IDs. A study by First Metro Securities Brokerage Corp. and DBS Bank Ltd. of Singapore urged Globe, Smart and DITO to offer the best quality of services to keep their mobile subscribers and to encourage them to register under their current operators.“In the longer run, we see this will lead to consolidation of market share toward operators with superior technology that can offer a better user experience versus their competitors,” the research noted.
“We remain committed to providing our customers with the best possible service. Whether they choose to register their SIM online or offline, we are here to support them every step of the way,” Globe channel management group head Cleo Santos said.
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