The Department of Foreign Affairs will implement new rules at its consular offices to protect both the public and its personnel during the coronavirus outbreak. COVID19PH
Walk-in applications will be suspended during the general community quarantine periodAccommodation of applicants will be strictly regulated. Everyone availing of consular services, including passport issuance or renewal coursed through the Courtesy Lane and the Diplomatic and Official Passports Section, will now need to schedule an appointment via e-mail.
Applicants are encouraged to avail of online payments and delivery of passports to minimize physical contact and reduce the risk of exposure. Those who cannot avail of these services can still transact and collect their passport and documents at the consular office while observing strict physical distancing measures on their day of appointment.
Applicants aged 60 and above, and those considered by the DOH to be vulnerable, are advised not to proceed with their applications for consular services at this time. In urgent cases, they can coordinate with the Office of Consular Affairs further on how they may be accommodated. The DFA said that all applicants and personnel will be subjected to temperature checks, and required to wear masks before entering and while in the consular offices.The DFA said some consular offices that suspended operations due to the lockdown will resume operations on Monday, May 4, after they were removed from the list of areas under enhanced community quarantine .
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