In two different areas of Tarrant County, AT&T customers reported experiencing days, or even weeks, without service.
In two different areas of Tarrant County, AT&T customers reported experiencing days, or even weeks, without service.A U-verse logo and a simple message letting him know that the service is not available are the only images lighting it up ever since it off while he was watching the news around 5:00 a.m. that day.
In a statement sent two hours earlier, they said, “Maintaining uninterrupted and high-quality service for customers is a top priority.” 30 minutes away near Rendon, Jason Woolsey said he and several neighbors were still without Tuesday night.AT&T confirmed that the outage was also due to a copper line theft.Like sims, Woolsey said restoration estimates keep sliding. Four times, he said he was told it would come back on when it didn’t.
“I think that’s the big challenge here. Take us seriously. You know we’re down. You’ve given us four failed estimate dates and we’re still not up,” he said.
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