Active-duty military personnel were caught in limbo this week as thousands of Southwest Airlines travelers got stranded across the U.S. by canceled flights
Pfc. Amiah Manlove, who is stationed with the U.S. Army in Oahu, Hawaii, talks about her travels, Thursday, Dec. 29, 2022, in New Whiteland, Ind. Active duty military personnel were caught in limbo as thousands of Southwest travelers stranded across the U.S. after waves of canceled flights. Amiah Manlove used most of her savings to buy a $711 airline ticket to go home for the holidays.
Travelers who are in the military are often on fixed schedules that make it challenging to roll with the punches of chaotic airline breakdowns. When he came to pick her up, they were so happy to be reunited that he was in tears before she opened the door to get in the car, she said.Manlove, who is scheduled to fly back to Hawaii on Sunday, said she has not been able to reach Southwest on the phone to get a refund. She called more than 10 times and reached out on social media. The airline expectedThe family still doesn't know how her father is going to pay rent, she said.
Crystal and Steve Molidor in Trout Creek, Montana, said they’ve been waiting 15 months to see their son, who serves in the Air Force and just returned to the U.S. from being deployed. He is now stationed in Anchorage, Alaska, and his mother said his flight home on Southwest Airlines has been canceled at least four times already.
She said the family finally decided to spend a couple hundred dollars to schedule a flight home for him on a different airline for Thursday, she said.
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