Capt. Casey Murray, the president of the Southwest Airlines Pilots Association, weighed in on the thousands of flights canceled by the airline in recent days.
SOUTHWEST AIRLINES CEO APOLOGIZES TO TRAVELERS OVER FLIGHT CANCELATION HAVOC AS SENATE PLEDGES TO INVESTIGATE
The airline’s "highly complex" network was thrown off by the storm, with planes and crew members "in dozens of locations" out of position, Jordan said. Southwest Airlines' aircrafts parked on the tarmac of LaGuardia Airport, Tuesday, Dec. 27, 2022, in New York. The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at
Travelers wait at a Southwest Airlines baggage counter to retrieve their bags after canceled flights at Los Angeles International Airport, Monday, Dec. 26, 2022, in Los Angeles. "The tools we use to recover from disruption serve us well, 99 percent of the time," he said. "But clearly, we need to double down on our already existing plans to upgrade systems for these extreme circumstances so that we never again face what’s happening right now."for a few days to get its crews and aircraft back into position, with the airline "optimistic to be back on track before next week.
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