Forty-one state attorneys general have sent a letter to Meta's top attorney, expressing concerns about the increasing number of stolen Facebook and Instagram user accounts. They demand immediate action to address the issue, as the stolen accounts are often linked to financial crimes. The officials refuse to act as customer service representatives and call for proper investment in response and mitigation.
Forty-one state attorneys general penned a letter to Meta ’s top attorney on Wednesday saying complaints are skyrocketing across the United States about Facebook and Instagram user accounts being stolen, and declaring “immediate action” necessary to mitigate the rolling threat.
The coalition of top law enforcement officials, spearheaded by New York attorney general Letitia James, says the “dramatic and persistent spike” in complaints concerning account takeovers amounts to a “substantial drain” on governmental resources, as many stolen accounts are also tied to financial crimes—some of which allegedly profits Meta directly. “We have received a number of complaints of threat actors fraudulently charging thousands of dollars to stored credit cards,” says the letter addressed to Meta’s chief legal officer, Jennifer Newstead. “Furthermore, we have received reports of threat actors buying advertisements to run on Meta.” “We refuse to operate as the customer service representatives of your company,” the officials add. “Proper investment in response and mitigation is mandator
State Attorneys General Meta Facebook Instagram Account Theft Financial Crimes Customer Service Response Mitigation
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