As the lockdown limits people's movements in Metro Manila, Maynilad and Manila Water offer digital ways for customers to view their water bills. LuzonLockdown
Water bills in the past 12 months can also be viewed.
Accredited online payment channels are listed on the portal for customers who wish to pay their bills. Customers who are not yet registered under the My Water Bill program can also view their current bill immediately by textingGuided enrollment - Customers may also register for My Water Bill by calling Maynilad Hotline 1626, or sending a private message to Maynilad's Facebook page or Twitter account. They just need to provide their email address and/or mobile number, and Maynilad's customer service representatives will handle their enrollment.Manila Water customers can type MW BILL CAN last 8 digits of contract account number and send it to 225600.
The sender will then receive information on outstanding balance and a link to a list of channels and facilities through which customers can settle payment without leaving the comfort of their homes. Customers may also receive a reply informing them of overpayment or of no outstanding balance, when applicable.
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