Why I don’t fly Hawaiian Airlines out of LAX anymore

'The walk to and from the West Gates is a long, disorienting maze of corridors over multiple floors.'

FG/Bauer-Griffin/GC Images. They play Hawaiian music on their video monitors, their safety announcements include olelo Hawaii , and they serve guava juice and Hawaii snacks, so getting on the plane already feels like I’m halfway there.

I did not receive a warning about the distance when I checked in, nor did the flight attendants inform passengers about the walk when we arrived back at LAX. “We have no immediate plans to relocate to another terminal. That said, we always seek opportunities for access to airport facilities that provide the highest level of guest experience and operational efficiencies,” the airline continued.

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