United and Air Canada are the first airline services to let customers use Apple's Find My link for their lost luggage to speed up the process of recovering it.
Just over a month ago, Apple introduced a new feature called “Share Item Location” that would allow users to securely share the location of their lost or misplaced Find My -ready device with their airline service provider, in order to recover it. The feature is now live, with United emerging as the first partner to adopt it. In a press release, United mentioned that the ability to share details of lost items from the Find My network had been added to its official mobile app.
Here’s how the recovery process kicks into action. Let’s say you find yourself in a situation where your baggage didn’t arrive at the destination. All you have to do is open the United mobile app and submit a delayed baggage report. At this stage, you can securely share the location-tracking data pulled from the Find My network.
Once the item has been found and it is duly returned to the customer, the shared location details cease to update and the link itself expires within a week. For the sake of added security, the whole pipeline is end-to-end encrypted so the shared location data remains private to the customer and airline service provider only.
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