United Airlines is getting rid of its $200 flight-change fee as it tries to coax back customers wary of flying during the COVID-19 pandemic. In 2019, U.S. airlines took in more than $2.8 billion in these fees.
United Airlines planes were parked at gates at Newark Liberty International Airport in Newark, N.J., last month. The airline has announced that it is eliminating many change fees.United Airlines planes were parked at gates at Newark Liberty International Airport in Newark, N.J., last month. The airline has announced that it is eliminating many change fees.
."When we hear from customers about where we can improve, getting rid of this fee is often the top request."charged the same amountUnited said Sunday that it was"permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S." Delta's change applies to tickets within the domestic U.S., Puerto Rico and U.S. Virgin Islands. It does not include Basic Economy tickets, the airline's lower-cost fares.
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