TikTok content moderators were shown sexually explicit images of children as part of their training. “Parents don't know that we have this picture, this video, this trauma, this crime saved.' A Forbes investigation:
explicitly requires companies to “minimize the number of employees that are provided access” to that content, “maintain the materials in a secure location,” and “ensure that any such visual depiction is permanently destroyed, upon a request from a law enforcement agency.”
“It's not hard to just come up with teaching tools that help staff delineate between what's okay and what isn't,” said Vladeck, a former director of the Federal Trade Commission’s Bureau of Consumer Protection. “But to use real-life examples and expose those examples to generations of new employees—that just strikes me as being irresponsible.”eleperformance is a global customer service titan that has been around since the 1970s.
Angel, who worked at Teleperformance in El Paso from February 2020 to December 2021, first as a content moderator and then as a manager, echoed those sentiments, noting Teleperformance’s moderation arm simply couldn’t handle TikTok’s explosive growth. Whitney estimated that pictures, videos and descriptions of child sexual abuse made up about a quarter of the spreadsheet, which contained thousands of examples of violative material. She believed that the DRR dated back to when TikTok first brought on Teleperformance. Marjorie Dillow, who until May worked as a moderator for another Teleperformance hub in Boise, Idaho, left with a similar impression. “They don't really delete anything off of that DRR,” she said.
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