Tipflation, otherwise known as tip creep, has been an even more contentious topic as of late. But the reality of the situation — on both sides — is far more complex. And solutions that work for everyone is hard to come by.
Tip creep has become an even more contentious topic recently. But the reality of the situation on both sides is far more complex.Marnie Shure is a writer and editor with over a decade of experience. For the past six years, she has been primarily focused on food publications, covering restaurant reviews, recipes, breaking news, fast food and grocery taste tests, industry trends, and more. She previously helmed The Takeout, a Midwest-based food website.
“Every single choice was way off!” @big_beau7 wrote in the caption of the video. “So whenever you choose to use kiosk CHECK YOUR MATH!” The post has more than 71,000 likes and more than 6,000 comments so far.The payment screen also notes “Tip is calculated after tax and before discounts.” This means that the $27 is not the actual check amount upon which the tip is calculated; that might be the amount after special promotions were applied.
It’s worth pointing out that although headlines boldly warned readers to look out for this “scam” at restaurants, there’s no proof that businesses are intentionally manipulating the public with this technology — it could be that @big_beau7 was unaware of certain promotional menu prices, or maybe the kiosks use a shoddy, error-prone point-of-sale system; I’ve even encountered the same percentage-calculation error on my own credit card statements.
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