When the Covid-19 pandemic is over, offices will still be used—but differently. Companies and their employees will have more options, and thus diversity of locations and uses will dominate the business world.
From a management perspective, the old way of working may seem best. But the picture is different from an employee retention and recruiting viewpoint. Some people liked working from home. Some people had mixed feelings: they didn’t much care for working from home but were happy to skip the commute.Dr. Bill Conerly based on data and projections from U.S. Census Bureau
The tight labor market means that every company work requirement has a cost in employee retention and recruitment. Only work requirements that add value to the business are worth the cost. If the company gets as much done with an employee working from home four out of five days, and the employee is happier, that’s what the successful business will allow.
Adam Segal concurs with this vision of diversity of work locations, and argues that businesses will have to be more intentional about how and why employees interact with one another. Segal is the founder and CEO of, a technology firm helping companies and property managers organize and operate office space. He says that the casual hallway conversation that results in a great new idea doesn’t really happen much.
What will it take to get from where we are to that future office model? Segal begins with companies understanding what their space needs really are as we come out of the pandemic. He expects many companies to wait until lease renewals to re-think their needs, though I recommend that executives start the process much earlier.
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