T-Mobile concludes 2024 with a triumphant performance, achieving record-breaking customer growth, service revenue, and financial strength. Despite facing some negative publicity, the company's popularity remains high, particularly among subscribers to its premium Go5G plans.
T-Mobile concluded 2024 on a high note, achieving record-breaking results in various key performance indicators. The company added 1.9 million postpaid net customers in the fourth quarter, bringing its total for the year to 6.1 million, a new all-time high. Looking ahead to 2025, T-Mobile anticipates adding between 5.5 and 6 million new postpaid customers, although this represents a potential slight decline from the previous year's impressive performance.
This conservative projection, however, aligns with T-Mobile's history of setting modest expectations at the beginning of each year, which have consistently been surpassed.Despite some negative publicity circulating on social media platforms like Reddit regarding customer experiences, T-Mobile's popularity remains strong, particularly among subscribers to its premium Go5G Next and Go5G Plus plans. These plans contributed significantly to the company's record-breaking service revenue, reaching $16.9 billion in Q4 2024 and $66.2 billion for the entire year. Furthermore, T-Mobile's postpaid phone churn rate remained exceptionally low, hovering below 1% for the entire year. In Q4 2024, the churn rate reached a historic low of 0.92%, and for the year, it settled at 0.86%, demonstrating the strong customer loyalty T-Mobile enjoys.T-Mobile's financial performance is equally impressive, with its net cash provided by operating activities and adjusted free cash flow reaching record highs of $22.3 billion and $17 billion respectively in 2024. These figures are projected to increase further in 2025, with estimates ranging between $26.8 billion and $27.5 billion for operating cash flow and up to $18 billion for adjusted free cash flow. T-Mobile's continued growth and financial strength solidify its position as a major player in the competitive US wireless market.The company is also making strides in the High Speed Internet segment, adding 1.7 million new customers in 2024, bringing its total subscriber count to 6.4 million. Although T-Mobile still has a long way to go before it becomes a dominant force in this market, its growth trajectory is undeniable and likely unmatched within the industry.
T-Mobile Customer Growth Service Revenue Financial Performance Wireless Industry Go5g Plans
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