Survey results are based on the answers of 650,000 travellers who were surveyed right before their flight. FMTNews FMTLifestyle
MONTREAL: When it comes to customer service, airports in Asia seem to have the formula down pat.
The results of this year’s edition of the Air Service Quality Awards are based on the answers of 650,000 travellers who were surveyed right before their flight. The two airports also nabbed the title of best environment and ambience, as measured by factors like airport layout, walking distance inside the terminals, flight information screens, comfort and cleanliness.
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