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with a passion for troubleshooting, problem-solving, and ensuring software reliability. Adept at providing exceptional technical support, identifying and resolving issues, and conducting thorough testing to guarantee product quality. Strong communicator with a customer-focused approach, capable of managing multiple tasks in fast-paced environments. Committed to improving user experience through efficient support solutions and continuous process improvements.
Performing first line technical investigation into incidents logged before the incident is passed onto the developer team for more in depth investigation.This role is critical to the success of the business as it is the primary touchpoint by which most end- users experience the business.Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise.
You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.? Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.? By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.
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