Starbucks is reversing its open-door policy, requiring customers to make a purchase to use restrooms or sit in its cafes and patios. The change, effective January 27th in North American stores, aims to prioritize paying customers. The company cites a need to manage store space and resources, and staff will be trained to enforce the policy.
You'll have to buy a cuppa to sit around at Starbucks or use its loos.The coffee chain said on Monday that it would be reversing its open-door policy , which allows non-paying guests to use its restrooms or hang around in its stores. It will now reserve its cafés, patios, and restrooms for its customers and staff.
She also shared a company memo, which said that signs with the new code of conduct will be displayed in every store, which 'makes clear that our spaces, including our cafes, patios, and restrooms, are for use by paying customers and our partners.'Anderson said its staff will be trained to enforce the code of conduct and ask anyone violating it to leave. She said they may also get support from local law enforcement if the situation calls for it.
Starbucks Open-Door Policy Restrooms Purchases Customers
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