Special task force to probe into Touch ‘n Go complaints
The government says there have been growing complaints about the Touch ’n Go service as Chinese New Year nears and people arrange to travel. – Touch ’n Go pic, January 21, 2023.
Minister Salahuddin Ayub said the special task force to be formed soon will be led by the ministry’s secretary-general. “I have asked the relevant bodies to conduct a study, and for the management of TNG to respond to the complaints and grievances from the public. In fact, I personally received some of the complaints.
Salahuddin said action will be taken against the company if it fails to fulfil its responsibility to resolve problems related to the service.
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