Southwest CEO takes responsibility for the company's recent chaos

Southwest Airlines CEO Bob Jordan takes responsibility for the company's holiday flight meltdown: 'It just can't happen again'

including lost revenue and passenger reimbursements. The carrier expects to post a net loss for the fourth quarter.

GE told Reuters on Thursday the software"performed as designed" during the widespread disruptions, but it's working with Southwest to"define new functionality as they improve their crew rescheduling capability." last Friday demanded to know how the carrier plans to prevent another operational meltdown. The New York state pension fund is one of the top-100 largest investors in Southwest.

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