Southwest’s holiday chaos — which led to more than 16,700 canceled flights — could cost the company as much as $825 million, the airline said.
said the airline"failed its customers" and added that his department would work to"get travelers what they are owed."
"In 2023 we will continue our work, from accountability for Southwest Airlines to further progress supporting all airline passengers through action on enforcement, rulemaking, and transparency," Buttigieg,Southwest Airlines failed its customers this past week, and our department will continue acting to get travelers what they are owed.— Secretary Pete Buttigieg In Friday's filing, Southwest said it expects to lose an estimated $400 million to $425 million in revenue.
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