After months of user complaints and frustration, Sonos has seemingly resolved the long-standing volume control issue plaguing its iOS app. While many users are celebrating this fix, some report ongoing problems and skepticism remains about Sonos' ability to fully recover from the disastrous app launch.
Sonos has been facing a tough time since the disastrous launch of its revamped iOS app in May 2024. Instead of delivering a polished and improved app with a better user experience, the company inadvertently removed crucial features and introduced bugs that left users frustrated. A major pain point for daily app usage was the broken volume control , leading to sudden jumps, lag, and an inconsistent listening experience.
Sonos initially attempted to address the user backlash with promises of drastic changes, such as scrapping executive bonuses and extending warranties, but these measures failed to rectify the core issues plaguing the app. Finally, after months of complaints, Sonos seems to have resolved the volume control bug. According to multiple users on Reddit's Sonos community (via TechRadar), volume adjustments now occur instantly, and the app connects to speakers much faster than before. Previously, changing the volume within the app resulted in a noticeable delay, sometimes taking several seconds for the change to take effect—a nightmare for anyone trying to fine-tune their audio.While many Sonos users are reporting the successful fix, some are experiencing minimal improvement. A few have noted that volume control still feels sluggish, and others persist in encountering connectivity issues. A recurring complaint involves the volume slider disappearing when switching rooms, forcing users to restart the app or reconnect their system. The Sonos subreddit remains flooded with disgruntled users reporting various bugs, suggesting that this fix is merely a single step in a much larger endeavor. Resolving the volume bug doesn't erase the six months of frustration endured by users. The fact that such a fundamental feature took so long to address has only furthered the perception that Sonos is disconnected from its user base. Sonos has indicated its commitment to providing updates on bug fixes and upcoming improvements. However, after such a disastrous rollout, it will take more than just one fix to regain the trust of its users. For now, Sonos users can finally control their volume without delay, but until all major bugs are eradicated, many will remain dubious about the company's ability to turn things around
SONOS Ios App Volume Control Bug Fix User Complaints
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