Major retailers are implementing tighter return policies this holiday season, shortening return windows and introducing fees for mail returns.
As the holiday shopping season winds down, consumers should be aware of changes to return policies at some major retailers. These changes could impact both the timeframe for returns and potential costs. Some retailers have shortened their return windows, while others are now implementing fees for mail returns. The National Retail Federation reported that over $100 billion was lost to return scams last year, leading some retailers to tighten their policies.
Target has shortened its holiday return policy by five weeks, with items purchased between November 7 and Christmas Eve now needing to be returned by January 24. Kohl's has reduced its regular return policy from 180 days to 90 days for customers not using a Kohl's card and now requires customers to pay for postage when returning items by mail. Amazon offers a 15-day return window for most items purchased between November 1 and December 31, but loyalty members typically receive more time. Some restocking fees may apply. Most items have at least one free return option. Costco offers a 90-day return policy without a Kohl's card and a 120-day return policy with a Kohl's card. Premium electronics, watches, and Sephora purchases made after November 1 are returnable until January 31. L.L.Bean allows for returns within one year of purchase for a refund, requiring proof of purchase. Returns and exchanges through UPS or US mail cost $6.50 per package, but are free if using an L.L. Bean credit card or Bean Bucks. In-store returns are free
RETURN POLICIES HOLIDAY SHOPPING RETAILERS CONSUMER AMAZON TARGET Kohls COSTCO LLBEAN
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