We are looking for a senior Process Architecture & BPM Capability Specialist to define, implement and mature the enterprise process architecture and Business Process Management capability across the organisation.
We are looking for a seniorto define, implement and mature the enterprise process architecture and Business Process Management capability across the organisation. The successful candidate will establish and govern enterprise-wide process standards, taxonomies, modelling practices, process ownership structures and BPM tooling.
The role is central to enabling end-to-end traceability across business processes, systems, data, controls and architecture artefacts, supporting improved decision-making, operational efficiency, automation, compliance and digital transformation.enterprise process architecture, BPM governance, process modelling standards, architecture alignment and process optimisationThis role forms part of the bank’s broader transformation agenda and is critical to strengthening how the organisation understands, governs and optimises its end-to-end business processes. The role will help establish a single, governed view of the bank’s processes across the enterprise, ensuring process architecture is aligned to business strategy, value chains, systems architecture, data flows, controls and delivery outcomes.
The successful candidate will work across multiple business areas, federated tribes, architecture teams and delivery teams to improve process maturity, reduce operational risk, support audit readiness, identify optimisation opportunities and enable better cost-to-income performance. Define, implement and maintain enterprise process architecture across all process levels, from L0 to L4. Align process architecture to business strategy, operating models, value chains and transformation objectives. Establish a single source of truth for process models, process standards and related process artefacts.
Ensure process architecture supports traceability from strategic intent through to operational execution. BPM Governance and Capability DevelopmentDefine process ownership structures, governance forums, roles, responsibilities and decision rights. Support enterprise BPM maturity uplift initiatives across business units and federated delivery teams. Drive consistent adoption of BPM standards across the organisation.
Own, support or optimise BPM and process intelligence platforms such asEnsure the process repository is maintained as a reliable and governed single source of truth. Support the adoption and effective use of BPM tools by process engineers, business analysts and delivery teams. Ensure process models are version-controlled, governed and aligned to enterprise standards. Enable end-to-end traceability across business processes, systems, applications, data, controls and architecture artefacts.
Work closely with Solution Architects, Enterprise Architects, Data Architects and Business Architects to align process design with technology and data architecture. Ensure process models clearly show system interactions, hand-offs, integration points and data flows. Support impact analysis by linking process changes to downstream systems, data, controls and business capabilities. Process Optimisation and Performance Management Identify process inefficiencies, bottlenecks, duplication, control gaps and automation opportunities.
Use process metrics, process mining insights and operational data to support optimisation initiatives. Define and track key process performance indicators such as cost, cycle time, automation levels, compliance and control effectiveness. Contribute to cost optimisation, operational efficiency and improved delivery performance. Build, support and mature a Process Engineering Community of Practice.
Provide coaching, training and modelling guidance to process engineers, business analysts and related stakeholders. Facilitate workshops to drive process architecture alignment, process ownership and adoption of standards. Promote process thinking, BPM maturity and consistent governance across the organisation.within a large, complex organisation.
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