Daily News | Philadelphia Orchestra, Kimmel Center ticketing systems remain hampered after cyber attack
The ticketing systems of the Philadelphia Orchestra and Kimmel Center, Inc. remained hobbled for a fifth day Monday following a cyber attack that struck last week. The arts group was able to set up a temporary website portal Feb. 12 with tickets available for some concerts, though functionality of the joint site was still severely curtailed.. The agency declined to say whether it was investigating the incident, citing a policy of not confirming or denying such involvement.
Tarnopolsky said he hopes the websites’ full functionality will be restored sometime in the next few days.The assault on the ability to bring in ticketrevenue is unprecedented in the arts center’s 21-year history. Cyber attacks on arts institutions have been relatively rare, though the Metropolitan Opera experienced a similar incident in December.
Kimmel-Orchestra officials have declined to specify what kind of cyber incident this was, but D’Ovidio says that considering the kind of attacks that are popular right now and the length of time the Kimmel and orchestra sites have been crippled, he “would not be surprised to learn it was some kind of ransomware attack. When we see this kind of outage, one of the things we can make an assumption about is that they are locked out of access.
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