The Ohio Cannabis Control Commission (DCC) has implemented a centralized system called the Cannabis Service Center (CSC) to efficiently handle inquiries from diverse stakeholders, including licensees, patients, consumers, and the public. The CSC aims to streamline communication and improve customer service within Ohio's evolving cannabis market.
The Ohio Cannabis Control Commission (DCC) has launched the Cannabis Service Center (CSC), a centralized system designed to effectively manage inquiries from a diverse group of stakeholders, including licensees, medical patients, recreational consumers, the general public, and industry representatives. This initiative aims to streamline the processing and management of the approximately 120 inquiries the Division receives daily.
Jim Canepa, Superintendent of the DCC, highlighted the growing volume of inquiries received over the past year from various individuals, businesses, and industries. While the Division has strived to provide timely responses and helpful guidance, Canepa emphasized that the CSC will enable a more efficient and responsive engagement with stakeholders seeking information, clarification, or expressing concerns regarding Ohio's cannabis market. The CSC serves as a single point of contact for all inquiries, ensuring timely and effective case management. Initially focused on core case management functionalities, the CSC is poised for expansion, including the development of a licensee portal and additional tools to enhance user experience. The Division's overarching mission is to cultivate a fair and equitable marketplace while safeguarding consumer access to safe and tested cannabis products. The CSC is anticipated to significantly contribute to this mission by elevating stakeholder and consumer satisfaction, promoting transparency, and bolstering safety and accountability within Ohio's dynamic cannabis landscape. Individuals can submit inquiries to the CSC via phone at 1-833-464-6627 or electronically through dedicated email addresses: [email protected] for license-related matters and [email protected] for compliance-related inquiries
Cannabis Control Commission Cannabis Service Center Stakeholder Engagement Ohio Cannabis Market Consumer Inquiries
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Holliston Town Administrator to Head Cannabis Control CommissionTravis Ahern, the town administrator of Holliston, will become the new executive director of the Cannabis Control Commission in 2025.
Read more »
Ohio Cornerback Prospect Jakob Weatherspoon Commits to Ohio StateFour-star cornerback prospect Jakob Weatherspoon from Ohio has pledged his commitment to the Ohio State Buckeyes, becoming their first cornerback commitment in the 2026 recruiting cycle.
Read more »
Ohio State players and fans sing ‘Carmen Ohio’ after College Football Playoff win vs. Texas (video)Watch Ohio State football players celebrate a Cotton Bowl win vs. Texas by enjoying a rendition of 'Carmen Ohio' with fans.
Read more »
Ohio Lt. Gov. Jon Husted tapped to fill JD Vance’s Senate seat in OhioGov. Mike DeWine had also weighed whether to appoint Vivek Ramaswamy, the tech entrepreneur from Ohio and former 2024 presidential candidate.
Read more »
Today in Ohio: Trump's Impact, Ohio Bribery Scandal, and MoreToday's episode of Today in Ohio dives into the aftermath of President Trump's inauguration, exploring its potential impact on Ohio. We dissect the giant Ohio bribery scheme, revealing shocking details about FirstEnergy's influence on the Ohio Statehouse. Plus, we discuss the latest developments in Ohio's political landscape, including Jon Husted's appointment as U.S. Senator and the changing leadership of the Cuyahoga County Commission. We also examine the controversy surrounding police body cameras and the rise and fall of Melt Bar and Grilled, shedding light on the evolution of American food habits.
Read more »
Ohio Lottery Commission reprints scratch-offs with illegible font after confusion'A lottery prize is only paid if the ticket is a winner.'
Read more »