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ENSURE the maintenance of customer ICT networks while contributing to high-level support such as strategic planning of network upgrades and performance analyses as the next Network Engineer urgently sought to join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will extend from testing and troubleshooting problems to regular maintenance.
Develop and maintain a professional working relationship with the clients and client end-users in support of the Service Delivery Manager and Network Security Technical Manager. Maintain record via timely updates to Heat, including accurate information pertaining to actions taken, resolution description and resolution date/time.Maintain service and quality levels according to of the company business standards, processes, and procedures.
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