More than 20,000 users of Microsoft 365 tools alone reported issues accessing systems on Thursday morning in apparent software outage.
Microsoft services were unavailable for many customers early Thursday, with users reporting problems accessing a number of the technology giant's tools, according to Downdetector.The reports relate to issues across multiple Microsoft products including Xbox; Microsoft 365, which encompasses a suite of business tools; Microsoft Teams; Outlook and Azure, its cloud-computing service.
Reports of issues started to spike just before 8 a.m. Eastern Time on Thursday. By 9 a.m., more than 24,000 outages had been reported by users of Microsoft 365 alone, according to Downdetector, which only reports incidents for which there is a high volume of complaints compared with a typical day. 'Downdetector users are reporting possible issues with Microsoft services when connecting through AT&T Fiber in the US East region,' read a banner on the top of the website functionality tracker's website.Microsoft customers also noted the outages on social media, with one person posting on X that the 'outage appears to be wreaking havoc this morning.'After initially posting a statement on X that it was 'investigating an issue where users may be unable to access multiple Microsoft 365 services,' the company says services have been restored.'A third-party Internet Service Provider incident that impacted a subset of their customers' ability to access our services is now fully resolved,' a Microsoft spokesperson told CBS MoneyWatch.â This is a developing story. Check back for updates.
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