Melaka CM says govt departments, agencies in state given a week to solve recurring complaints

MELAKA, Jan 16 — Melaka Chief Minister Datuk Seri Sulaiman Md Ali has given all state government departments and agencies one week to resolve recurring and outstanding...

MELAKA, Jan 16 — Melaka Chief Minister Datuk Seri Sulaiman Md Ali has given all state government departments and agencies one week to resolve recurring and outstanding complaints.

“For 2023, the focus of the state government is to solve issues and problems faced by the people and promote achievements. All departments should take immediate action to resolve issues, and if there are any constraints, they must give feedback to the complainant. “This is because our services are no longer just about customers but should be citizen-oriented, with the people regarded as stakeholders,” he told reporters after delivering his 2023 mandate to state civil servants here today.

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