After reports of racial profiling and censorship on Nextdoor, the company's CEO outlined new efforts to curb racism on the app — including offering unconscious bias training to its content moderators.
that their neighbors would write messages such as"Saw a black youth hanging out next door. Calling the cops."
In response to Nextdoor's commitments, the Atlanta-based group Neighbors for More Neighbors, which helped organize the petition, applauded the news but remained cautious. "It's important to not only have representation as far as those who are the moderator, but also those who are in the leadership of the company who may be more be well-versed on some of the issues," she said.
Friar described Nextdoor's content moderation as"a layered cake," saying it involves local moderators, artificial intelligence tools and the company's human reviewers.
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