Handford House Care Home is placed in special measures after the regulator found safety issues.
A care home has been rated as inadequate by the Care Quality Commission after it found a number of failings including medication not being managed safely.
The CQC recorded issues at the facility, which has now been placed in special measures, such as relatives discovering their family members were wearing other people's clothes. The regulator said it visited the facility "in part due to whistleblowers and health professionals contacting CQC with concerns about end-of-life care, staffing levels, hygiene practices, and the overall safety and quality of people's care in the home".
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