Inmates face challenges as Bexar County jail grapples with new online system

Bexar County News

Inmates face challenges as Bexar County jail grapples with new online system
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JoAnn Harrison, the mother of a 24-year-old inmate inside of the Bexar County Detention Center is pleading for her son with multiple disabilities to be released.

Mom hopes her son with disabilities is released from jail while another woman pleads for her dad to get assigned a bed while in jail

– Her son was arrested after a mental health episode involving assault. Harrison then bonded her son out and brought him home. She tells KSAT he was arrested less than 24 hours later for violating a protection order that he, his mom, and the person listed as being protected in the order all said they did not know about.“He had one bond for $3,500… and I paid them,” Harrison said.“I took them the papers, and they said it would be 24 hours,” Harrison said.

“As a result of the odyssey transition and data migration with Bexar County, deputies are having to manually enter information, but out of an abundance of caution, are verifying information to ensure critical mistakes are not made,” Garcia said. “These additional measures have increased the normal booking process to 16-24 hours until the transition has fully been completed. We anticipate the transition to be completed within the coming days. Additionally, although the timeframe has increased, we are still within compliance with the Texas Commission on Jail Standards.Another inmate told his daughter, Linda Lopez, that he’s dealing with a different aspect of the system failure.“He is sleeping on the floor,” Lopez said.

Families said ethics are only one piece of the problem. As the county works out the issues with the online system, families told KSAT they want accountability and action from Bexar County. They’ve said they just want their loved ones released or processed in a timely manner.Zaria Oates is a news reporter for KSAT 12. She joined in June 2024 from Memphis, where she worked at ABC24. Oates graduated from Clemens High School in Schertz and earned a journalism degree from the University of Oklahoma.

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