Several tenants in the KeyBank tower have moved out after complaints about unreliable services under new ownership.
COLUMBUS, Ohio — The Key Bank tower in downtown Columbus is emptying out. Tenants at 88 East Broad St. have complained about unreliable services in the tower and other issues since it changed hands in 2022 and now several are moving to other locations.
The Ohio State Auditor’s Office is the largest tenant in the building and is also in the process of vacating its space. The office is moving to East State Street to a much smaller office space, citing the cost savings to the state. An explanation for the move to the Controlling Board also outlines continued issues with the HVAC systems, water leaks and other maintenance issues.
It is with extreme sadness that I write this. After being in business for 10 years downtown, 4 at the old location and 6...With the building quickly emptying, it’s causing some concerns among nearby restaurants that have catered to the lunch crowd from the KeyBank building and other surrounding skyscrapers.
“They need to bring more people back to keep downtown alive or downtown is going to be dead,” she said. “I don’t know what the future is of the small businesses like us.” Rieder said the Auditor’s office was a regular catering customer but doesn’t know if that will be the case for much longer with them moving to a new location.
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