Mariella Moon has been a night editor for Engadget since 2013, covering everything from consumer technology and video games to strange little robots that could operate on the human body from the inside one day. She has a special affinity for space, its technologies and its mysteries, though, and has interviewed astronauts for Engadget.
Liz Reid , the Head of Google Search, has admitted that the company's search engine has returned some "odd, inaccurate or unhelpful, where it also announced that the company has implemented safeguards that will help the new feature return more accurate and less meme-worthy results.
Reid defended Google and pointed out that some of the more egregious AI Overview responses going around, such as claims that it's safe to leave dogs in cars, are fake. The viral screenshot showing the answer to "How many rocks should I eat?" is real, but she said that Google came up with an answer because a website published a satirical content tackling the topic.
The Google VP also confirmed that AI Overview told people to use glue to get cheese to stick to pizza based on content taken from a forum. She said forums typically provide "authentic, first-hand information," but they could also lead to "less-than-helpful advice.
Reid said the company tested the feature extensively before launch, but "there’s nothing quite like having millions of people using the feature with many novel searches." Google was apparently able to determine patterns wherein its AI technology didn't get things right by looking at examples of its responses over the past couple of weeks. It has then put protections in place based on its observations, starting by tweaking its AI to be able to better detect humor and satire content.
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