As Gmail messages vanish into the ether, Google insiders provide the fix for email senders—here’s what you need to know.
Update, Dec. 13, 2024: This story, originally published Dec. 12, now includes further information about how Gmail defines bulk senders and requires secure authentication to prevent email from being bounced before it even gets to a Gmail user’s inbox.
“If I email more than two Gmail accounts,” the reader said, “the Gmail users do not receive the email.” Others included in the email but not using Gmail do receive the email, however. There were “no error messages, nothing,” the reader continued, “the email disappears into the ether—usually I can email single Gmail users, but not always.”Once again, I chatted with Google spokesperson Ross Richendrfer, who deals with all things Gmail and workspace security and privacy.
. Essentially, this meant that Google would reject emails addressed to Gmail users that didn’t meet strict new email domain authentication rules., so it’s not that this should be a surprise. The bulk sender authentication ruling came into play to try and put a cap on the amount of spam landing in the inboxes of Gmail users. Spam that is often the carrier for malicious software and phishing attacks.
Email Email Security Gmail Help Gmail Advice Google Fixes Gmail Problem Why Are My Gmail Messages Disappearing Gmail Authentication DKIM DMARC
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