Investigative Reporter at News 5 Cleveland
WADSWORTH, Ohio — What should have been a really nice Father’s Day for a man in Wadsworth turned into more headaches than happiness.
He said the packaging on the outside of the card looked fine but when he opened it up, it looked very unusual. “There was this false back ,” said Blevins while showing us the card. “You look and you can still some off the glue, the adhesive that they had on that.” Blevins said they told him that, too, when he wanted his sons’ money back. “Corporate told me that it was the local store’s issue and the local store said it was a corporate policy that they couldn’t do a refund,” said Blevins.So, what do you do as a consumer when you’re hearing from both sides and feeling a bit squeezed? Well, what we did was go to the Cleveland Better Business Bureau to find out more about problematic gift cards.
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