The Public Utility Commission of Texas mandates that individual electricity customers with certain health conditions be afforded certain rights regarding power service.
Homeowner charged for electricity usage during the power outage. How did that happen? KPRC 2 Investigator Amy Davis looks for answers and explains how you can check your own usage during the recent power outage days.
The Public Utility Commission of Texas mandates that individual electricity customers with certain health conditions be afforded certain rights regarding power service. The stipulation does not provide any guarantees regarding uninterrupted service or faster power restoration in the event of an outage.Nonetheless, Ray Doster, who depends on both medical equipment and refrigerated medication, said it is worth signing-up for the service after spending just two-and-a-half hours without power over the course of the last two storms.The chief benefit outlined by state statute is a notification system for residential customers with one of the two medical designations. CenterPoint ditches outage map as thousands of Houston residents face new power outages following severe storm CenterPoint Entergy and others in the electricity provision space are mandated to keep such customers in the loop regarding estimated power restoration. Finding that information for regular customers was a tall task for hundreds of thousands of CenterPoint customers during the mid-May storm.
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