'We are investigating this immediately and have taken down that program until further notice for a complete investigation.'
that because Tessa wasn't ChatGPT, it couldn't "go off the rails" — first went on the defensive, with the company's communications and marketing VP Sarah Chase commenting "this is a flat out lie" on Maxwell's Instagram carousel. Per theNEDA has since taken down the bot, writing in its own Instagram post that Tessa will be offline until an investigation is completed.
"It came to our attention last night that the current version of the Tessa Chatbot, running the Body Positive program, may have given information that was harmful and unrelated to the program," NEDA wrote. "We are investigating this immediately and have taken down that program until further notice for a complete investigation."that "so far, more than 2,500 people have interacted with Tessa and until yesterday, we hadn't seen that kind of commentary or interaction.
"We've taken the program down temporarily," Thompson added, "until we can understand and fix the 'bug' and 'triggers' for that commentary." And on that note, this alarming incident seems to highlight a growing AI trend: if you get enough people to push enough buttons, it seems, the flaws in — whether in their guardrails or underlying technologies — will start to leak out. And in some cases, like an"If I had accessed this chatbot when I was in the throes of my eating disorder, I would NOT have gotten help for my ED," Maxwell wrote on Instagram. "If I had not gotten help, I would not still be alive today."
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